Orders are processed within 2–3 business days after payment is confirmed. Standard shipping usually takes 7–14 business days to the United States, and 10–25 business days to other destinations. These are estimates rather than guarantees — customs clearance or carrier delays can add time.
We ship internationally from our studio in Shenzhen, China. Enter your address at checkout and the available options appear automatically — if your country is listed, we can deliver to you. For regulatory reasons we are not yet able to ship to the European Union.
Standard shipping is a flat $5.95 to the United States, United Kingdom, Canada and Australia. Orders of $75 or more ship free, and every Four-Sense Kit ships free on its own. A few remote addresses show a slightly higher rate at checkout — you will always see the exact cost before you pay.
No. Import duties and taxes are included. Wherever possible we ship on a Delivered Duty Paid (DDP) basis, so duties and taxes are prepaid and there is nothing to pay when your package arrives. On the rare occasion a destination does not support DDP, we’ll email you before we dispatch.
You can request a return within 35 days from the date your order was delivered.
Returns come back to us unused, in their original packaging with the tags still on — that’s what makes a 35-day return window possible for everyone. If your situation is a little different, don’t worry: email us first and we’ll figure it out together.
We’re sorry it arrived that way. Email us within 48 hours of delivery with a few photos of the piece, the packaging and the shipping label, and we’ll make it right — usually with a replacement, sometimes with a refund, depending on what happened.
A few things can’t come back: final-sale and clearance pieces, personalised or custom-made orders, gift cards and digital products. Opened hygiene-related items can’t be returned either, for obvious reasons. Everything else has a full 35 days — change your mind whenever you like.
Four pieces built around one feeling, plus a printed Comfort Card. A kit always includes something to hold (a thumb stone) and something to wear (a bracelet — the Grief and Confusion kits also add a pendant), then fills the remaining senses with a wind chime, singing bowl, kalimba, sleep mask, massage comb or desk punch ball. The Comfort Card inside shows a few simple ways to use the pieces together — no homework. Stones are natural and untreated, so colours vary slightly from the photos; that is the material, not a flaw. Every piece is listed on each kit's page.
Each kit arrives in a ready-to-gift box, Comfort Card included — nothing extra to buy or wrap. All kits ship free to the US, UK, Canada and Australia. If you are choosing for someone else and not sure which feeling fits, email us at hello@risuni.com and we will help you pick.
Start from the feeling rather than the product. Every piece is grouped by the emotion it was made for — grief, anger, overwhelm, loneliness, confusion or fatigue — so you can begin wherever you actually are.
Yes. Everything inside a kit is also available on its own — thumb stones, 8mm bracelets, the wind chime, the singing bowl, the kalimba, the sleep mask, the massage comb and the desk punch ball. Some people start with a single piece and add the kit later.
On purpose. Most people find us in the middle of something hard — and in those moments, nobody wants to measure their wrist and compare bead charts. So our bracelets come in one size: 8mm beads on a sturdy stretch cord — about 7 in (18 cm) around, stretching to fit most wrists, easy on and off. That said, wrists aren’t all the same. If you need a different size, email us at hello@risuni.com and we’ll do our best to make one for you — a custom size can change the price a little, and we’ll always confirm with you before anything is final.
Email us at hello@risuni.com, or use the form on this site. Every message comes to us directly.
We aim to get back to you within one business day. If it is a weekend or a public holiday where we are, it may take a little longer.
Yes — tell us who it is for and what they are going through, and we will point you to a piece that fits.
If your order has not been packed yet, we will do our best to update it. Email us as soon as you can with your order number.
Still can’t find what you’re looking for? Send us a message — we’re happy to help you choose, or simply to listen.
Rise with your emotions. Unite with yourself
A short note every few weeks — new pieces we have made, gift ideas, and one thing worth reading. Nothing else.
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